Celebrating our 30th year.
Quality Instrumentation for the Life Sciences

 Privacy Policy

 

PP Systems’ Privacy Policy outlines how we process Personal Data we collect and receive from and about users of our website, and those who follow us on social media and subscribe to our newsletters.

PP Systems will not sell your information. We will not share your information with any third party except as stated in this Privacy Policy or as required to operate our website, provide our services to you and if applicable, to manage your account.

We are committed to safeguarding your privacy. Contact us at if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you.

By using this site and/or our services, you consent to the Processing of your Personal Data as described in this Privacy Policy.

What is Personal Data?

Personal Data is any information relating to an identified or identifiable natural person.

PP Systems Data Protection Principles

Processing is lawful, fair, transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data and will provide you information regarding Processing upon request.

  • Personal Data will only be collected, kept, used and shared for legitimate business or legal purposes as explained below.
  • We will be fair and transparent about what Personal Data is collected and processed.
  • All Personal Data will be kept up to date regarding content and preferences.
  • Appropriate measures will be taken to ensure the protection, accuracy, integrity and confidentiality of all Personal Data.
  • We always consider your rights before Processing Personal Data and will provide you information regarding Processing upon request.

Data we gather

Information you intentionally provide
This would be information collected directly from you through business processes and communication such as your name, e-mail, address, etc. – information that is necessary to communicate with you professionally.

Information automatically collected about you when you visit our website
This includes information that is automatically stored by cookies and other session tools such as your IP address, the date and time of the pages visited, your operating system and interface, as well as the language and version of the browser software. This information is used to improve your customer experience. When you use our services or look at the contents of our website, your activities may be logged.

Information from third parties
This includes Personal Data received indirectly through a third party with confirmation that they have legal grounds to share that information with us. This is either information you have provided directly to them or that they have legally gathered about you. We collect this Personal Data to add to communication records to communicate more efficiently with our customers.

Publicly available information
We might gather information about you that is publicly available. This includes published research papers as well as lab and or research information.

We use your Personal Data to:

  • provide services to you including correspondence, formal quotations, marketing materials and other information you have requested. For customers, it can include invoicing and shipping information, technical services, access to restricted areas of our website, product and software updates and changes in service. All information is used within the professional business relationship maintained between you and PP Systems.
  • contact you with email marketing messages only for which you have agreed to receive from us.

We might process your Personal Data for additional purposes that are not mentioned here but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:

  • the link between purposes, context and nature of Personal Data is suitable for further Processing.
  • the further Processing would not harm your interests.
  • there would be appropriate safeguard for Processing.

We will inform you of any further Processing and purposes.

Who else can access your Personal Data?

We only work with Processing partners who can ensure adequate protection to your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.

Ways in which we share Personal Data include:

Organizations providing services to us

We engage various third parties to provide services to us for specific functions, and this will often mean that we need to share your personal data with them (it is in our legitimate interests to do so, since we may not have the capabilities to provide these services ourselves). In each case, we will ensure that these third parties are only allowed to use your personal data to provide the relevant services to us. We will always only work with organizations that we trust to look after your personal data appropriately and as required by applicable laws.

Some examples of these third parties will include: distribution services, credit card processing services, analytics, website management, information technology and related infrastructure provision, customer service, e-mail service providers for sending transactional and marketing emails, auditing, and other similar services.

Legal obligation

There may be scenarios where we are subject to a legal obligation to disclose or share your personal data, such as with law enforcement agencies or public authorities to prevent or detect crime.

Social Media

Data we gather from social media

If you follow one of our social media channels, each provides Personal Data about you based on your privacy settings and their privacy policies. Information could include your account name, gender, general interests, location and age.

How we use data gathered from social media

Personal Data gathered from social media is used to create and provide social media and marketing content of interest to our followers and to better understand our customer base.

The social media sites we are members of at the date of this Privacy Policy and their respective privacy statements are:

Visitors to ppsystems.com

Data we gather from our website

When you visit our website, we collect Personal Data about you include your browsing habits as it pertains to our site as well as your browser information. The data transmitted from your browser includes your IP address, the date and time of the visit the pages accessed, the access status/ HTTP status code, your browser, your operating system and interface, as well as the language and version of the browser software.

How we use the data gathered from our site

  • To gain insight into browsing behaviors and preferences by analyzing the pages you visit
  • To enhance the user experience as it pertains to our website visitors
  • To create marketing materials based on interest on our site

Data Security

We use a variety of technical and physical safeguards which exist to protect the security and integrity of your Personal Data. This helps protect it from accidental or unauthorized access, use, alteration or disclosure to unauthorized third parties. These measures include device encryption, firewalls and virus checking procedures.

Personal Data files on local devices are protected and accessible only to authorized PP Systems employees.

We periodically review of our security systems to ensure that they remain fit for purpose and that your Personal Data remains safe and secure.
Even though we try our best we cannot guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

Cookies

We use cookies (small text files which are transferred to your browser by the website to identify data traffic patterns, personalize content and support security. The cookies we use are described in more detail in our cookie statement. They do not provide any information which might disclose the identity of a specific person, but they may potentially identify your computer, your browser and your internet settings. You can easily change how cookies are stored and used in your browser settings at any time by selecting the function “accept no cookies”. However, by disabling essential cookies, some website features may no longer work.

Google Analytics

Google Analytics, a web analytics service provided by Google, Inc. (“Google”) also places cookies on your computer, to enable Google to provide us with activity reports relating to the website. Google uses this data only to provide us with information on how users use the website and does not associate your IP address with any other data held by Google. The information generated by Google cookies about your use of the platform (including your IP address) will be transmitted to and stored by Google on servers in the United States. Again, if you wish to stop this, you can stop these cookies being collected by changing the settings on your browser or by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en.

Data Sharing

PP Systems will not sell your information. We will not share your information with any third party except as stated in this Privacy Notice or as required to operate our website, provide our services to you and administer your account or otherwise as required or permitted by law.

Data Processors

We use data processors located outside the European Economic Area only after taking such steps as are required to ensure that Personal Data they process on our behalf receives protection equivalent to that provided in the EEA. Our processors are either certified as compliant with the EU-U.S. Privacy Shield Framework in the USA or have entered into an agreement with us containing the model clauses approved by the European Commission as providing contractual protection equivalent to that provided by the data protection regulations applicable in the EEA. To learn more about the Privacy Shield program, please visit www.privacyshield.gov.

Our Data Processors Include:

Your Personal Data Rights

  • Right to information – meaning you have to right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.
  • Right to access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
  • Right to rectification – meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
  • Right to erasure – meaning in certain circumstances you can request for your Personal Data to be erased from our records.
  • Right to restrict processing – meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
  • Right to object to processing – meaning in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
  • Right to object to automated Processing – meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
  • Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
  • Right to lodge a complaint – if we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled, please contact us.
  • Right for the help of supervisory authority – meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
  • Right to withdraw consent – you have the right withdraw any given consent for Processing of your Personal Data.

Changes to our Privacy Policy

We will update this Privacy Policy from time to time to reflect changes in our business. All such changes will be posted to the website and where necessary, we will also contact our subscribers by email.

Contacting us

PP Systems is the Data Controller in respect to any Personal Data that you submit to us or that we collect from or about you. If you would like to know what information we hold about you or if you have any other queries or complaints in relation to this Privacy Policy, please contact us at PP Systems, 110 Haverhill Road, Suite 301, Amesbury, MA 01913 md@ppsystems.com +1 978 834 0505
We reserve the right to make change to this Privacy Policy.

Last modification was made June 28, 2018.